AI receptionist · ServiceM8 · Australia

AI phone answering vs the full ServiceM8 stack

An AI receptionist answers your phone. That's useful — but it assumes your ServiceM8 is already set up and running. We build and run the whole system, phone agent included, from ~$189/mo all-in.

They're not the same purchase

AU AI receptionists like Leva, Johnni and noyakka answer calls, qualify the caller, and (at best) drop a job into a CRM. Around $199–300/mo, $0 upfront. If your ServiceM8 is already dialled in and all you need is call coverage, that can be a good fit.

But a receptionist is one part of the job. It doesn't set up ServiceM8, connect Xero, chase your invoices, or post your completed work. If those aren't running yet, answering the phone just moves the bottleneck downstream.

Phone-only vs the whole system

Competitor figures are published rates for AI-receptionist products (Leva ~$199/mo; Johnni/noyakka ~$200–300/mo), not audited quotes.

AI receptionist onlyTooledUp full stack
Answers your phoneYesYes — tuned SM8 Phone Agent
Sets up ServiceM8 for youNoYes, done-for-you
Connects XeroNoYes
Books into ServiceM8 job cardsSometimesYes
Chases unpaid invoicesNoYes, automatically
Portfolio / social postingNoOn autopilot
Assumes SM8 already set upYesNo — we build it
Upfront$0$0
Monthly~$199–300~$189–299 all-in
Think upgrade path, not either/or. If you only need calls answered today, start there. When you want the calls to flow into jobs, invoices and reviews without you chasing them, that's the full stack — often for a similar monthly number, because our price already includes ServiceM8 and setup.

What you get beyond call answering

  • A properly configured ServiceM8 — not just a phone bolted onto an empty account.
  • Xero invoice chasers working your debtors while you're on site.
  • Every completed job turned into a captioned portfolio/social post.
  • Website & form leads captured as quotes automatically.
  • On-site training in Perth so your crew actually uses it.

Common questions

Do you host the phone line like Leva?

For the Business Pack, voice is ServiceM8's own AI Phone Agent, which we configure and tune — we don't run a separate receptionist product. We also offer a standalone AI Voicemail tier ($49/mo) if all you want is missed calls answered.

I already pay for an AI receptionist. Can you build the rest around it?

Yes — we set up ServiceM8, Xero and the automation, and keep whatever phone solution you're happy with. Book a call and we'll scope it.

Is the full stack more expensive?

Often it's in the same ballpark monthly (~$189–299 all-in) because our price already includes ServiceM8 and the setup a receptionist-only tool assumes you've done yourself.

Answer the phone and run the whole job

Book a free call. We'll show you what the full ServiceM8 stack does that a receptionist alone can't — $0 upfront, from ~$189/mo all-in.